UniteLabs study management platform brings clarity on all your research projects being run with different clients. We provide single source of truth both to you as a non-clinical CRO and your client. On our platform you can now track the progress without sending emails and collect all project-related information in one place for secure transfer, quick access and comprehensive archive.
According to a survey* 51% of clients think that communication and cultural issue are the most challenging aspect of working with a CRO. We help you provide an outstanding customer experience through confident and proactive communication and transparent view on the project progress.
*2016 outsourcing survey by contractpharma.com
UniteLabs can provide all three aspects necessary for every outsourced research project:
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We have developed an upadte framework that helps you share results, large data files, deviations, status, progress, reports and decision points seamlessly with your client. This will not only save you a lot of time, but your client will be grateful for the additional clarity.
You and your client can both access the same project overview to see the status and progress. This way, your client can get assurance on your progress and find answers to their questions without exchanging numerous emails.
Use our drag & drop project builder to draft the work packages and the schedule already in the quoting phase. Increase the detail and attach protocols and other files when the project plan takes shape. Showcase your project design expertise in a visual way!
Add checkpoints to control risks and uncertainty or anticipate decisions to be made. Checkpoints also help you to record history of decisions and their impact on the project.
Instead mixing all emails in one inbox, you can now have a written discussion directly in the context of any data file, update or work package. This way the information and discussion about the information can be found in the same place.
Collect all relevant project information in one place for controlled and quick access for you and your client. Contracts, milestones, data, timelines, shipping information and discussion can now be stored and found in one place. But you remain in control of who can see what.